Privacy Policy
Last updated: January 2025
1. Information we collect
When you contact us through the website form, we collect your name, email address, optional phone number, and message content. This information is used solely to respond to your enquiry and provide coaching services.
2. How we use your information
Your information is used to respond to enquiries and, with your consent, to send relevant information about our coaching services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data storage and retention
Contact form submissions are handled via [your email/CRM service — update this placeholder]. Data is stored in accordance with their privacy policy. We retain contact information for up to two years unless you request deletion sooner.
4. Cookies and analytics
This website may use basic analytics tools to understand visitor behaviour in aggregate. No personally identifiable information is collected through cookies without your consent. You may disable cookies in your browser settings at any time.
5. Your rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at hello@thecharmarchitect.com.
6. Third-party services
This site may link to or embed third-party services (e.g., Calendly, YouTube). These services have their own privacy policies, which we encourage you to review. We are not responsible for the data practices of third parties.
7. Contact
For any privacy-related questions, please email hello@thecharmarchitect.com.